Services

Eduroam configuration for MacOS

Remove a prior eduroam configuration

If you have a prior eduroam configuration on your Mac, remove it first.
Step 1: Open the Profiles panel in Systems Settings  (Profiles will not appear if there are none installed; in that case proceed to installation).

A list of settings, with a search bar on the top right. Profiles is the rightmost option four rows down, with a black checkmark on a grey image as its icon.\

Step 2: Select any eduroam profile in the left pane, then click on the minus sign to remove it (You will be prompted for your device credentials). 

Profiles menu with two panes, the left pane has the eduroam name and logo. Buttons for plus and minus signs are on the bottom left. The right pane is information about the eduroam profile.

Configure the connection

Step 1: Navigate your browser to the to download the installer, or use this QR code: Eduroam QR code.

Optional: To see information about the profile and installation process, click the lowercase i button.

A text popup explaining that for best results safari should be used to open the configuration file. It explains that the profile will install after you click the blue button and that you will be prompted at several points: to accept installation of the profile, accept server certificate authority, and to enter username and password (this will be prompted two times total).

Step 2: Click the large blue button Apple macOS Mojave.

The webpage at cat.eduroam.org. Below two blue headings is a blue button with the apple logo and text reading Apple macOS Mojave. Next to it is a smaller blue button with a lowercase i.

You should see this screen indicating that your download will be ready soon. Use the direct download link if there are any issues.

A welcome message for downloading the eduroam profile. A light grey box explains that your download will start shortly, and also provides a direct download link.

Optional: Select show profile to view information about the profile configuration.

A profile menu prompting to confirm installation the eduroam profile. The buttons in the top grey pane are show profile on the left, or cancel and continue on the right.

You should see the following details.

A profile menu prompting to confirm installation the eduroam profile. On the very bottom there are buttons hide profile on the left, or cancel and continue on the right.

Step 3: Click Continue to complete the installation and provide your UA credentials; remember to add “@alaska.edu” after your UA Username; Password is your standard UA Password used for UA Online, Google Apps for UA and scores of other applications at UA. 

Enter settings for eduroam window. Both images show a form to fill in log in credentials, and the image on the bottom shows the completed form with a UA email entered in the top text box, and password entered in the bottom text box.

Step 4: You may be prompted to authenticate to allow installation. This dialog asks for your credentials on your Mac – not your UA credentials. 

Window prompt reading "Profiles/MDM wants to make changes" and two text boxes to enter Mac username and password.

Step 5: After successful installation, the control panel for Profiles will display with an indication of the certificates installed for use with eduroam. 

Profiles menu with two panes, the left pane contains two items with the eduroam name and logo. Buttons for plus and minus signs are on the bottom left. The right pane is information about the eduroam profile.